Q & A

How will your order be shipped?

All domestic orders will be shipped US priority or First Class mail. There is a shipping chart provided.

* International orders please email me for shipping charges.

When will my order arrive?

All orders are shipped in the priority they are received. It will take 10-14 days to be shipped. Please allow 2-3 days additional for postal services.

Do we consider suggestions?

Of course !!! Without your suggestions I do not know what you are looking for and I depend on my customers to let me know what they need. Email and give me the themes that you need. I will let you know when and if I will be able to create that theme for you.

How do you contact us?

Click on the " contact us" ....it will link you to our email address. We will answer all emails in a timely matter.

What form of payments do we accept?

We accept Paypal, and credits cards (Visa, Master Card, Amex and Discover) through PayPal.

Do we have a privacy policy?

We assure you that we will not sell any of your information or use it for any other purpose.

Do we have a return policy?

Unfortunately all orders are final. We do guarantee that the product will be the high quality that we have always provided in our product.

How long have we been in business?

Shoestring began doing the scrapbook conventions in 2004. I have personally been scrapbooking for 20 + years. I have managed several scrapbook stores including one that Quick Quotes owned. I have also taught scrapbook classes for years and had the opportunity to teach at the conventions.

Any coping of these kits or any items sold on the website is strictly prohibited. Copyright (c) 2010 Shoestring Productions.
All Rights Reserved.
This product is protected by copyright and distributed under licenses restricting copying, distribution and decompilation.

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